Shipping Policy
At Ranvibes, every product is made to order based on your selected design, size, color, and personalization details. Please allow time for both production and shipping when planning your purchase.
1. Production Time
Production typically takes 3–5 business days, excluding weekends and holidays, before your order is shipped.
If you need to request a cancellation or update your order details, please email support@ranvibes.com within 6 hours of placing your order. After this window, production may begin, and changes or cancellations may no longer be possible.
Cancellation requests are subject to our Refund, Replacement & Cancellation Policy.
2. Shipping Time
Once production is complete, your order will be shipped using the shipping method selected at checkout.
| Shipping Method | Estimated Transit Time |
|---|---|
| Standard Shipping | 10–20 days |
| Fast Shipping | 5–10 days |
These estimates begin after shipment and do not include the 3–5 business days required for production. Fast Shipping shortens the estimated transit time, not the production time.
Delivery estimates are not guaranteed. Actual delivery times may vary depending on your destination, customs processing, holidays, and carrier delays.
Please refer to your order confirmation email for any order-specific delivery estimate provided.
3. Shipping Rates
We offer free standard shipping on orders over $69 USD, based on the order subtotal after discounts and before taxes.
For orders of $69 USD or less, standard shipping rates are:
| Destination | Shipping Fee |
|---|---|
| United States | $6.95 USD |
| Canada | $6.95 USD |
| Other Available International Destinations | $6.95 USD |
Available shipping methods and final shipping charges are displayed at checkout based on your delivery address. Fast Shipping, where available, carries an additional charge shown at checkout.
4. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Tracking updates may not appear immediately after the shipping confirmation is sent. Please allow time for the carrier to receive and scan your package.
If you have not received your shipping confirmation, please check your spam or junk folder before contacting us.
5. Shipping Address
Please ensure your shipping address is complete and accurate before placing your order.
If you notice an error, email support@ranvibes.com immediately with your order number and the correct address. Once your order has been processed or shipped, an address change may no longer be possible.
Additional shipping charges may apply if a package needs to be resent because an incorrect or incomplete address was provided.
6. Delayed or Missing Orders
If your package appears delayed, your tracking has stopped updating, or your order is marked as delivered but you have not received it, please contact support@ranvibes.com with your order number.
We will help investigate with the carrier and work with you toward an appropriate resolution. Nothing in this policy limits your rights under applicable consumer protection laws.
7. Contact Us
For questions about production, shipping, or tracking, please email:
Thank you for choosing Ranvibes.